Chicago, Illinois
Contract Sep 22, 2026 SOFTWARE ENGINEERING Principal Digital Architect
| U.S. Remote | Chicago / Peoria Preferred | 12 Months
Job Details
Estimated Start Date: 12 October 2026
Building Location: 100% remote if they are residing in the US however, preferred location is in Chicago or Peoria area.
Remote Possibility: Remote - Full Time
Daily Schedule: Monday thru Friday; 1st shift
Estimated Duration: 12 months
Potential Travel: 0-25% - Chicago or Peoria Office
Position’s Contributions to Work Group
As a Principal Digital Architect, you will own the end to end architecture solutions for complex systems—balancing scalability, performance, security, and rapid delivery—while influencing Enterprise technology strategy.
This role requires strong technical depth, architectural judgment, and the ability to translate ambiguous business needs into durable, scalable solutions.
Typical Day or Week in the Role
Typical Task Breakdown
Own and define solution and platform architectures for large scale, distributed systems from concept through production.
Create architecture that meets high standards for scalability, performance, resilience, and security.
Partner closely with business leaders, product owners, engineering managers, and delivery teams to ensure architectural alignment with business outcomes.
Assess, select, and introduce new technologies, including proof of concept development and architectural spikes.
Establish and enforce architectural standards, patterns, and best practices across platform teams.
Provide architectural guidance and mentorship to engineering teams, ensuring high quality implementation.
Ensure solutions meet security, compliance, and regulatory requirements.
Produce and maintain clear architecture documentation, including rationale and trade offs.
Continuously evolve platform architecture to improve developer productivity, system reliability, and cost efficiency.
Interaction with Team
Team consists of 18.
Work Environment
100% remote if they are residing in the US however, preferred location is in Chicago or Peoria area.
Education & Experience Required
Bachelor’s degree with 5+ years experience in this capacity
Required Technical Skills
Architectural Thinking: Ability to decompose complex problem spaces and develop pragmatic architecture options with clearly articulated trade offs.
Technical Leadership: Influence without authority; guide teams through architectural decisions and implementation challenges.
Communication: Clearly articulate complex technical concepts to both technical and non technical stakeholders.
Requirements Analysis: Translate business and non functional requirements into scalable technical designs.
Platform & Application Architecture: Strong foundation in designing modern application and platform architectures using established patterns and standards.
Consideration for Top Candidates
Experience defining AI reference architectures and standards for enterprise adoption.
Ability to explain and defend architectural trade offs between classical ML, LLM based approaches, and non AI solutions.
Proven experience taking AI systems from proof of concept to scaled production use.
Strong programming background in Python and Java, with the ability to reason at code level.
Proven experience designing and building enterprise scale, distributed systems.
Hands on experience with cloud native architectures, including AWS services, containerization, and orchestration (Docker, Kubernetes).
Deep understanding of data architecture: SQL and NoSQL databases, data warehouses (Snowflake specifically), data modeling, replication, and sharding.
Experience with modern DevOps practices: CI/CD, infrastructure as code, observability, and automated testing.
Strong API design experience (REST, GraphQL, gRPC), including versioning and documentation.
Ability to evaluate and introduce emerging technologies aligned to business goals.
AI Related Skills
Hands on experience designing Retrieval Augmented Generation (RAG) architectures, including:
Data ingestion pipelines
Document preprocessing and chunking strategies
Vectorization and embedding models
Query time retrieval, ranking, and context assembly
Deep understanding of embedding techniques, similarity search, and trade offs across:
Vector dimensions
Chunk size and overlap
Latency vs. recall vs. cost
Experience with vector databases and search layers (e.g., managed or self hosted vector stores) and their integration into application architectures.
Experience with Agentic Frameworks
Ability to architect end to end AI workflows, including:
Prompt design and prompt versioning
Context management and memory patterns
Model routing and fallback strategies
Knowledge of LLM lifecycle considerations, including:
Model selection (hosted vs. self hosted)
Fine tuning vs. RAG vs. hybrid approaches
Evaluation, monitoring, and drift detection
Strong understanding of AI system non functional requirements, including:
Performance and latency optimization
Cost controls and token efficiency
Security, data privacy, and guardrails
Experience integrating AI capabilities into existing enterprise platforms via APIs and event driven architectures.
Ability to assess, prototype, and productionize emerging AI technologies aligned to business use cases.
Irving, Texas
Contract Sep 21, 2026 Professional Services Request #113715-1 - Business Operations Specialist 2
Business Process Analyst
Phoenix / Dallas / Chicago / Peoria | Hybrid – 3 Days Onsite | 12 Months
Job Details
Estimated Start Date: 12 October 2026
Building Location: Phoenix, Dallas, Chicago or Peoria office
Remote Possibility: Remote-Hybrid
Additional Comments: 3 days a week in office
Daily Schedule: Monday thru Friday; 1st shift
Position’s Contributions to Work Group
Owns the End-to-End (E2E) Business Processes as defined by the Business Process Catalog (BPC)
Defines detailed business processes across Levels 4–6
Works with Dealers to generate requirements based on business processes
Partners with Product Teams to determine fit/gap against Dynamics 365 capabilities
Leads Dealer Discovery Workshops and prepares materials/questions
Validates gap solutions with Dealers
Sources insights from the Dealer Advisory Board (DAB)
Maintains Mavim (process flows, documentation, operational playbooks)
Coaches Dealers on Dynamics 365 and Converge Suite
Business Process Modeling analysis and improvement
Typical Day or Week in the Role
Typical Task Breakdown
This role requires extensive collaboration with North American dealers, product teams, business stakeholders, and implementation partners to facilitate discovery workshops, validate business processes, refine requirements, and support solution design decisions.
Success in this position depends on real-time engagement during U.S. business hours, frequent interaction with dealer subject matter experts, and the ability to participate in on-site workshops and process validation sessions when needed.
The complexity of dealer operations, the need for rapid decision-making, and the highly iterative nature of requirements development make time zone alignment and direct stakeholder access critical to program success.
effectively support documentation and execution activities, this role serves as the primary interface between dealers and the product organization, requiring deep business engagement, immediate responsiveness, and close partnership with stakeholders throughout the product lifecycle.
Business Process Flows down to the L5 level
Mavim repository management
Documented Dealer Requirements
Dealer sign-off on Functional Design Documents (FDDs)
Solution demos to support Dealer education and discovery
Work Environment
3x days in office
Education & Experience Required
Degree or Finance or Accounting certifications
2-4 years experience in this capacity
Required Technical Skills
Experience with Microsoft Dynamics 365 or similar ERP platforms
Experience working with global stakeholders and customers
Mavim repository management
Documented Dealer Requirements
Dealer sign-off on Functional Design Documents (FDDs)
Solution demos to support Dealer education and discovery
Business Process Flows down to the L5 level
Mavim repository management
Documented Dealer Requirements
Dealer sign-off on Functional Design Documents (FDDs)
Solution demos to support Dealer education and discovery
Soft Skills
Workshop facilitation and stakeholder alignment
Process modeling tools (Mavim or similar)
Strong communication and documentation skills
Ability to translate business needs into system requirements
Analytical and structured thinking
Irving, Texas
Contract Sep 21, 2026 SOFTWARE ENGINEERING DevOps Engineer (AWS)
Chicago or Irving | Hybrid – 3 Days Onsite | 12 Months
Job Details
Estimated Start Date: 5 October 2026
Building Location: Chicago office or Irving Office
Remote Possibility: Remote-Hybrid
Additional Comments: 3 days in office
Daily Schedule: Monday thru Friday; 1st shift
Position’s Contributions to Work Group
In this role, you will lead our containerization strategy, build enterprise-grade automation workflows utilizing GitHub Actions, and manage our Infrastructure as Code (IaC) lifecycle to ensure high availability, optimal performance, and cost efficiency.
Typical Day or Week in the Role
Typical Task Breakdown
CI/CD & GitHub Actions Automation
Workflow Architecture: Design, build, and optimize matrixed, self-hosted, or cloud-hosted GitHub Actions workflows for continuous integration and automated testing.
Reusable Infrastructure: Build and maintain version-controlled custom GitHub Actions and reusable workflow templates to standardize pipelines across multiple engineering teams.
Secret Management: Manage secure environment variables, contexts, and deployment keys using GitHub Secrets, Environments, and integrations with AWS Secrets Manager or HashiCorp Vault.
Secure Delivery: Implement OpenID Connect (OIDC) to authenticate GitHub Actions runners natively with AWS IAM, eliminating long-lived credentials.
Kubernetes & Container Orchestration
Cluster Management: Design, deploy, and maintain multi-cluster production AWS EKS and Kubernetes environments.
Upgrades & Maintenance: Execute seamless, zero-downtime cluster upgrades, patch releases, and routine maintenance node recycling.
Autoscaling & Cost Optimization: Configure and tune cluster autoscaling using tools like Karpenter or Cluster Autoscaler, alongside horizontal/vertical pod autoscaling (HPA/VPA).
Package Management: Build, maintain, and version control internal Helm charts for streamlined application delivery.
AWS Infrastructure & Automation
Infrastructure as Code (IaC): Provision and manage 100% of cloud resources using Terraform or AWS CDK to maintain strict environment consistency.
Cloud Architecture: Administer core AWS services including EC2, VPC, IAM, S3, Route53, and RDS platforms.
Scripting & Tooling: Write clean, maintainable automation scripts using Python and Bash to eliminate manual interventions.
GitOps & Release Management
GitOps Adoption: Implement and maintain GitOps-driven deployment frameworks utilizing tools like ArgoCD or Flux to sync EKS state with source repositories.
Container Registry: Oversee Docker container builds, multi-stage layering, and registry vulnerability management via AWS ECR, triggered natively via GitHub Actions runner hooks.
Networking, Security, & DevSecOps
Cloud Networking: Manage sophisticated container networking interfaces (VPC CNI) and advanced ingress routing controllers (ALB, NGINX, or Traefik).
Access Control: Enforce security guardrails utilizing AWS IAM Roles for Service Accounts (IRSA) to grant fine-grained pod permissions.
Education & Experience Required
Degree is not required but 5+ years
Required Technical Skills
DevOps Experience: 5+ years of professional experience in dedicated DevOps, Site Reliability Engineering (SRE), or cloud infrastructure roles.
CI/CD Expertise: 3+ years of heavy practical experience writing, testing, and modularizing complex GitHub Actions workflows.
AWS Core: 5+ years of hands-on expertise architecture-focused workflows across major AWS services.
Kubernetes Core: 3+ years of deep technical experience specifically running production-grade workloads on Amazon EKS, including advanced troubleshooting.
Automation: Expert proficiency with Terraform and at least one scripting language (Python or Bash).
Preferred Qualifications
Certifications: Certified Kubernetes Administrator (CKA), CKAD, or AWS Certified DevOps Engineer Professional.
Runner Administration: Experience managing scaling policies for enterprise-scale GitHub Actions self-hosted runners on Kubernetes (e.g., using Actions Runner Controller - ARC).
Alpharetta, Georgia
Contract Sep 17, 2026 Professional Services Logistics Analyst
Alpharetta, GA | On-Site Full Time | 12 Months
Job Details
Estimated Start Date: 21 September 2026
Building Location: GA-Alpharetta-EPD Plant
Remote Possibility: On-Site Full Time
Daily Schedule: First shift 7-4
Estimated Duration: 12 months
Position’s Contributions to Work Group
Planning key shipments
WHSE Kaizen work
Carrier/network compliance
Logistics improvements
Typical Day or Week in the Role
Typical Task Breakdown
Shipment management (scheduling, planning, transportation management)
Data analytics (research parts,
Grief Management for freight
Dispatching (parts shipment)
Logistics Flow / Operational support
Other duties as assigned
Interaction with Team
Team setting in a logistics and supply chain environment
Ops
Logistics
Supply Chain
Team Structure
20+
Work Environment
50% office, 50% manufacturing floor, PPE required
Education & Experience Required
Years of experience: 5-7 years
Degree requirement: Prefers BS Degree;
Associate Degree with 5 years
Top 3 Skills
Analytical
Process driven
Key communicator
Additional Technical Skills
Required
Advanced analytics
Lean
Six sigma
Soft Skills
Required
Communication
Emotional intelligence
Chicago, Illinois
Contract Sep 16, 2026 SOFTWARE ENGINEERING Data Analytics Developer
Peoria Preferred / Chicago / Broomfield | Hybrid | 12 Months
Job Details
Estimated Start Date: 12 October 2026
Building Location: Peoria office is preferred, but open to Chicago, IL office and Broomfield CO office
Remote Possibility: Remote-Hybrid
Additional Comments: in office couple days but this could eventually turn into a full RTO
Daily Schedule: Monday thru Friday; 1st shift (8am-4:30pm)
Position’s Contributions to Work Group
Assisting in the development, testing, and delivery of reports/dashboards services/products; Analyzing existing offerings, preparing technical documentation, and recommending upgrades.
Identifying user/client requirements for reports or dashboards a product or service and defining technical specifications; Preparing technical documentation and sharing them with senior analysts and technical teams; executing to deliver the solution.
Supporting senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance.
Typical Day or Week in the Role
Typical Task Breakdown
Assisting in the development, testing, and delivery of reports/dashboards services/products; Analyzing existing offerings, preparing technical documentation, and recommending upgrades.
Identifying user/client requirements for reports or dashboards a product or service and defining technical specifications; Preparing technical documentation and sharing them with senior analysts and technical teams; executing to deliver the solution.
Supporting senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance.
Interaction with Team
Team consists of 3 folks but work closely with a 4th person.
Working with internal employees
Education & Experience Required
Degree not required but they must have a minimum of 5 yrs exp in this capacity
Required Technical Skills
Required
Accuracy and Attention to Detail: Extensive understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Business Data Analysis: Extensive knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Effective Communications: Working understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Requirements Analysis: Working knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Considerations for Top Candidates
Proven experience in the ability to query and analyze large & complex data sets in Snowflake or other similar tools (typically 2+ years)
Experience with AI workflows such as data pipeline engineering and prompt engineering
Proven experience in design and prototyping dynamic views and visualizations for large and complex data sets in Tableau and/or Power BI (typically 2+ years)
Practical experience delivering production deployed solutions (typically 2+ years)
Self-starter and driven while working well in team environment
Strong attention to detail in order to spot inaccuracies in coding or data
Experience with data structures using SQL
Irving, Texas
Contract Sep 16, 2026 NETWORK/INFRASTRUCTURE Network Engineer/LAN Analyst
Irving, TX | On-Site Full Time | 12 Months
Job Details
Estimated Start Date: 10/12/2026
Building Location: East Peoria, IL office
Remote Possibility: On-Site Full Time
Additional Comments: 5 days onsite
Job Description
As a LAN Analyst for the team, you will have the opportunity to work both independently and as part of a team on complex network projects. You will develop your professional network and leadership skills as you support a wide variety of network-related solutions. You will also utilize your technical skillset and business understanding to help solve critical business problems.
This role will collaborate with the LAN team and other technical teams to provide support for all locations across the Americas.
Typical Day or Week in the Role
Typical Task Breakdown
Diagnose, troubleshoot, and resolve LAN issues and replace defective components as needed
Respond as needed to support requests that relate to LAN development and support
Provide off-shift support for critical incidents. Team members rotate through an on-call schedule, requiring occasional off-shift and weekend support calls
Work directly, as needed, with business partners and vendors with integration of infrastructure
Design and implement processes and process improvements to aid in development and support
Follow ITSM process and documentation for all changes
Collaborate with other technical teams as needed to plan and execute changes (i.e., firewall, VPN, wireless, NAC, etc.)
Advise business partners regarding technical questions/issues in the LAN space
Education & Experience Required
Years of experience: 5-7 years of progressively responsible roles in the Network Engineering space.
Degree requirement: Computer-related or engineering-related four-year degree (or equivalent work experience which then they need a minimum of 8 years of experience in this capacity)
Required Technical Skills
LAN implementation and support, knowledge of risk domains, tiered domains, TCP/IP fundamentals, ethernet, QoS, IP subnetting, cabling (copper & fiber), OSPF, VLAN Trunking, VLANs, and switching configuration
Functional experience with LAN operations and implementation utilizing Cisco switches and familiarity with Cisco equipment
Ability to work in a team atmosphere and collaborate with others in a positive manner
Other Desirable Qualifications
Cisco Certified Network Associate (CCNA)
Experience with automation technologies and scripting
Experience with DNA Center (Catalyst Center)
Wireless knowledge and experience
Relevant work experience with medium to large companies
Irving, Texas
Contract Sep 16, 2026 SOFTWARE ENGINEERING Agile Project Manager (2) / Scrum Master (1)
3 Roles | Chicago / Dallas / Peoria | Local Candidates
Job Details
Building Location: Chicago, Dallas, Peoria offices
Remote Possibility: Come into office when needed (local) because eventually this role will be full-time in office. Candidate needs to be local already.
Position’s Contributions to Work Group
This role serves as a hybrid Project Manager and Scrum Master supporting delivery teams across the Dealer ERP transformation program.
The individual will facilitate Agile ceremonies, drive work decomposition, backlog refinement and prioritization in Azure DevOps, manage dependencies and milestones, coordinate stakeholder communications, and help ensure delivery commitments are met.
The role is critical to maintaining alignment across teams, improving delivery predictability, and providing transparency into program progress, risks, and outcomes.
Enable delivery across complex, enterprise-scale workstreams including release planning, readiness, coordination, and execution activities.
Your contribution will include driving transparency through dashboards, fostering collaboration across cross-functional teams, and supporting continuous improvement to deliver high-quality ERP capabilities on time and within scope.
Typical Day or Week in the Role
Typical Task Breakdown
Facilitate Agile ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
Coach teams on Agile principles, Scrum practices, and continuous improvement.
Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy, execution-ready backlog aligned to delivery commitments.
Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understood.
Remove impediments, resolve blockers, and escalate risks and issues as needed.
Coordinate execution across multiple teams and workstreams to drive alignment and delivery predictability.
Facilitate cross-team dependency identification, management, and resolution.
Support Program Increment (PI) Planning, sprint planning, and release planning activities.
Manage and track project milestones, delivery commitments, risks, assumptions, issues, and dependencies.
Coordinate release readiness activities, deployment planning, and execution support across teams.
Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes.
Prepare and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership.
Foster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams.
Drive adherence to Agile standards, delivery best practices, and continuous improvement initiatives to ensure successful delivery of ERP capabilities.
Interaction with Team
Working with the Dealer and Rental Systems PMO team and broader ERP program team, including external partners.
Work Environment
Come into office when needed (local) because eventually this role will be full-time in office. Candidate needs to be local already.
Education & Experience Required
No degree, they must have 8+ years exp as a PM/ Scrum master exp 5 year exp
Degree (preferred), they must have 5+ years exp as PM/ Scrum master exp 3+ year.
Required Technical Skills
Azure DevOps expertise, including backlog management, work item decomposition, sprint planning, tracking, dashboards, and reporting
Strong Agile and Scrum knowledge with experience facilitating Agile ceremonies and coaching teams. SAFe experience a plus.
Project and program management experience, including milestone tracking, dependency management, RAID management, and stakeholder communications
Experience coordinating work across multiple teams and managing delivery against commitments
Technical understanding of the software product development lifecycle and digital product delivery practices
Proficiency with Microsoft collaboration tools, including Teams, SharePoint, and Microsoft 365
Miro experience (nice to have)
Soft Skills
Excellent communication
Strong facilitation and meeting leadership skills
Relationship building and stakeholder management
Cross-functional collaboration
Servant leadership mindset
Conflict resolution and negotiation
Organizational and prioritization skills
Critical thinking and problem solving
Ability to build alignment and gain buy-in
Results oriented and outcome driven
Chicago, Illinois
Contract Sep 15, 2026 SOFTWARE ENGINEERING IT Program Manager
Peoria / Chicago / Dallas | Mostly Remote
Job Details
Estimated Start Date: 5 October 2026
Building Location: Ideally Peoria or Chicago office preferred, Dallas office works as well.
Remote Possibility: Mostly remote but they need to be local to one of these 3 offices on a needed basis.
Daily Schedule: Monday-Friday; 1st shift
Position's Contributions to Work Group
Manage delivery of the Platform features and capabilities, provide support to the multiple development/scrum teams, interface with technical staff and management, business resources.
Provide leadership and mentor less experienced Digital Project Managers.
Manage delivery of group of related projects that delivers a common program goal in line with Digital Strategy.
Reason / Motivation for Request
New headcount
The Program Manager will:
Use knowledge of cloud based Platforms and digital processes and business acumen to guide cross-functional teams in the execution of projects.
Manage multiple projects concurrently.
Demonstrate advanced knowledge of company products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations.
Serve as the principal communicator with clients and internal stakeholders regarding project status.
Identify and manage risks and issues
Define program scope with program success indicators to reap benefits of the program within a defined timeframe.
Use Agile or Waterfall program management methodology as relevant to the program execution. Follow latest industry execution practices and processes (e.g, DevOps, Continuous Integration, Continuous Delivery) for highest velocity and innovation.
Prioritize program requirements working with Product Owner or other stakeholders.
Write communication plan and stakeholder management plan for the program. Develop stakeholder register, analyze positive and negative stakeholders, and manage the expectation of stakeholders across the program.
Provide regularly update to Business stakeholders and consumers of program deliverables.
Create and manage dependencies across all active projects. Collaborate across the program to leverage diverse thoughts and ideas.
Log and review program risks with stakeholders and take timely action to mitigate or eliminate risks.
Evaluate team members of the program organization and look to add required resources or train resources to improve IT skills for the benefit of the digital program.
Mentor project managers for success delivery of the program.
Create rough order of magnitude of program budget, track actuals, and do quarterly forecast of spend throughout the life of the program.
Radiate program status using a visual tool. Document all program related artifacts including lessons learned, on an easily accessible and shared environment.
Be an advocate of the digital program and market it for a successful adoption.
Interaction with Team
Working with global teams
Education & Experience Required
Required
4 year degree required - Information systems, computer science or related field plus 8+ years professional exp in this capacity.
Master’s degree with 5+ years exp also acceptable
Experience working with large programs or enterprise organizations
Desired
Familiarity and prior experience with leading cross-organizational system testing teams
Technical Skills
Required
5+ years exp with Agile Project management
Experience working with data engineering teams on end-to-end application and data migration initiatives
Technical education/ background in developmental engineering management.
Knowledge of MS Azure DevOps
Experience managing software development projects/programs focused on programs in large matrix organizations.
Familiarity with Application Development life cycle
Desired
Scrum master certifications
Familiarity with manual and automation techniques for system testing
AWS Cloud certifications
Soft Skills
Required
Advanced human relations skills are needed for a cooperative working relationship with others inside and outside the department
Ability to drive issues to resolution
Excellent communication skills with the ability to engage with all levels in the organization
Chicago, Illinois
Contract Sep 15, 2026 TECHNICAL COMMUNICATIONS Tier 2 Applications Support
Chicago or Peoria, IL | Hybrid | 12 Months
Job Details
Estimated Start Date: 5 October 2026
Building Location: Chicago or Peoria office (hybrid schedule 2x days - could go 5 days in office in the future)
Remote Possibility: Remote-Hybrid
Additional Comments: Chicago or Peoria office (hybrid schedule 2x days - could go 5 days in office in the future)
Daily Schedule: Monday thru Friday; 1st Shift
Estimated Duration: 12 months
Position's Contributions to Work Group
Triage & Resolve support tickets as per the defined Service Level agreement
Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
Tickets investigation; statistical analyses, testing and analysis of application failures
Tickets Resolution - Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor
Involve in Application Availability & performance monitoring
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
Education & Experience Required
Bachelors/ Master’s Degree required with 2-4 years exp in this capacity
No degree but Technical certification with 6+ years exp is welcome as well.
Required Technical Skills
At least 2-4 years of experience in Application Support
Expertise with relational databases support, querying and database reporting preferably Snowflake
Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, EC2, DynamoDB (NoSQL), Lambda, logging/CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, SES.
Experience troubleshooting issues related to UI / API & Data flow
Expertise with high availability architecture
Experience in Monitoring Tools (Ex: Thousand Eyes, AppDynamics, Grafana etc.,)
2+ years of application support experience for cloud based applications.
Experience working with AWS services and SQL for queries in Snowflake
Experience troubleshooting API's
Background in data management, data engineering, or data operations / Familiarity with ADO pipeline framework
Experience with Python / related scripting language for automation needs
Experience as SRE (Site Reliability Engineering) for improving the application Availability / Performance
Soft Skills
Required
Working experience with programming languages: Python, Power shell, SQL & JSON
Working knowledge on deploying autoscaling features (no hands-on support required)
Additional Skills & Qualifications
Education & Experience Required:
Requires a college or university degree, with 2-4 years’ experience OR technical certification w/ 8 years’ experience
At least 2-4 years of experience in Application Support
Chicago, Illinois
Contract Sep 15, 2026 SOFTWARE ENGINEERING Lead Software Engineer – AI Systems
Peoria / Chicago, IL | Hybrid | 12 Months
Job Details
Estimated Start Date: 12 October 2026
Building Location: Peoria, IL and/or Chicago office (Chicago preferred)
Remote Possibility: Hybrid; must go in office 2 days a week
Daily Schedule: Monday thru Friday; 1st shift
Position’s Contributions to Work Group: Technical Architecture & AI Integration
Design and orchestrate multi-agent workflows and stateful AI systems using modern frameworks like LangChain, LangGraph, AutoGen, or CrewAI.
Integrate foundation models (e.g., Anthropic Claude, OpenAI GPT, Google Gemini) via secure API gateways, managing token limits, costs, and rate-limiting.
Architect data models optimized for AI-native structures, integrating relational databases with vector databases for semantic search and Retrieval-Augmented Generation (RAG).
Implement robust white-box testing and continuous evaluation metrics to monitor AI outputs for factual correctness, hallucinations, and safety compliance.
Champion secure, reliable, and scalable software solutions through architectural leadership, risk management, and continuous improvement of engineering practices.
Typical Day or Week in the Role
Technical Leadership & Workflow Optimization
Mentor and scale an engineering team, establishing engineering standards, best practices and architectural governance for secure coding, continuous integration, and cloud-native deployment.
Drive AI-assisted engineering velocity by integrating next-gen development tools (e.g., Cursor, Claude Code, Windsurf) into the team's daily Software Development Life Cycle (SDLC).
Establish governance policies and coach developers on the responsible use of AI, focusing on input data sensitivity, license compliance, and security guardrails.
Evaluate existing systems, services, APIs, and data models to identify opportunities for modernization, scalability, and performance improvements.
Influence Across Teams & Champion Developer Experience
Facilitate technical leadership forums with Product Owners, Technical Leads, Architects, and Engineering Managers.
Drive conversations around architecture, engineering health, technical debt, AI adoption, and continuous improvement.
Mentor engineers and technical leaders on system design, software architecture, and engineering excellence.
Foster collaborative decision-making through architecture reviews, RFCs, and technical discussions.
Promote self-service engineering capabilities and platform enablement.
Drive automation initiatives that improve productivity and software quality.
Interaction with Team
Significant interaction required with Scrum team. Interaction during all scrum ceremonies such as Daily Standups, Sprint Planning, Grooming, Retro, Demo etc. Also need to interact with team for PR Reviews, also need to engage with other teams as needed.
Work Environment
Strong collaboration required.
Education & Experience Required
Bachelor’s degree in Computer science or Electrical engineering or related field, Plus 10+ years exp
Master Degree plus 8+ years exp
Core Software Engineering
Backend Systems: Deep proficiency in backend environments, microservices architectures, and API design using Java.
Cloud & DevOps: Extensive experience with containerization (Docker, Kubernetes) and public cloud infrastructure like AWS
AI & LLM Infrastructure
Orchestration & Tooling: Hands-on experience with production-level AI agents, prompt engineering, and advanced Agentic PDLC patterns.
Vector Databases: Practical knowledge of vector technologies such as Pinecone, Milvus, Chroma, or pgvector.
AI Tool Fluency: Demonstrated mastery of AI coding assistants and a firm understanding of Model Context Protocol (MCP) to mediate agent connections with external databases.
Technical Skills
8+ years of professional software engineering experience and 2+ years in a technical leadership role.
Proven experience designing and delivering large-scale distributed systems.
Strong expertise in software architecture, APIs, microservices, cloud-native applications, and modern engineering practices.
Experience influencing multiple engineering teams and leading organization-wide technical initiatives.
Strong communication, collaboration, and stakeholder management skills.
Demonstrated ability to mentor engineers and drive technical excellence.
Experience with Generative AI, AI agents, LLM-powered applications, or intelligent automation platforms.
Experience with AI development tools, coding assistants, and modern developer productivity platforms.
Knowledge of security architecture, application security, and cloud security best practices.
Experience establishing technical governance and engineering standards across multiple teams.
Soft Skills
Required
Ability to work under pressure and within time constraints
Passion for technology and an eagerness to contribute to a team-oriented environment
Lead architectural designs and able to work across teams to come up with solutions.
Decatur, Illinois
Contract Sep 14, 2026 Professional Services Logistics Analyst
Decatur, IL | On-Site Full Time | 12 Months
Job Details
Estimated Start Date: 12 October 2026
Building Location: IL-Decatur
Remote Possibility: On-Site Full Time
Daily Schedule: M-F 7AM - 3PM
Estimated Duration: 12 months
Position's Contributions to Work Group
Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
Record production data, including volume produced, consumption of raw materials, and quality control measures.
Requisition and maintain inventories of materials and supplies necessary to meet production demands.
Typical Day or Week in the Role
Typical Task Breakdown
Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
Record production data, including volume produced, consumption of raw materials, and quality control measures.
Requisition and maintain inventories of materials and supplies necessary to meet production demands.
Education & Experience Required
Years of experience: prefers 1-2 years exp
Degree requirement: HS Diploma/GED; Prefers Associate or BS Degree
Do you accept internships as job experience: Yes
Are there past or additional job titles or roles that would provide comparable background to this role: Supply Chain Logistics
Top 3 Skills
MS Office Suites - Excellent
Customer Service Skills
Ability to analyze Data
Additional Technical Skills
Required
Ability to analyze costs related to manufacturing, labor and materials.
Ability to accurately document and record customer/client information.
Knowledge of applicable laws and regulations related to shipping and production.
Previous experience with computer applications, such as Microsoft Word and Excel.
Soft Skills
Required
Verbal and written communication skills, attention to detail, problem solving
Chicago, Illinois
Contract Sep 14, 2026 SOFTWARE ENGINEERING Senior Backend Java Developer
2 Positions | Chicago Preferred
Job Details
Chicago, IL office preferred
Hybrid; will need to go into office up to 2x a week
Daily Schedule: Monday-Friday; 1st shift
Position’s Contributions to Work Group
Team member contributing to programming, project management, and development assignments. Working on backend services in Digital platform
Typical Day in the Role
Typical Task Breakdown
As a Senior Software Engineer you will be responsible for designing and developing backend RESTful API web services using Microservices architecture.
Be responsible for overseeing and mentoring other developers and handle code reviews.
Acts as team leader for development and support groups; provides programming and application/technical leadership, guidance, and assistance to other team members.
Works directly on complex application/technical problem identification and resolution.
Drives application development focused around delivering valuable business features
Maintains high standards of software quality within the team by establishing good practices and habits
Guide the team to develop a structured application/interface code, new program documentation, operations documentation and user guides in a casual, flexible environment
Lead development of new functionality and applications on cross-functional Agile project teams
Education & Experience Required
Bachelor’s degree in computer science or electrical engineering or related field is required w/ 8+ years’ experience in this capacity is needed
Master’s degree with 6+ years’ experience in capacity is needed.
No degree, then they must have a minimum of 10+ years’ experience in this capacity.
Technical Skills
Required
10+ years or more of experience in designing and developing software applications in Java.
Skills
Software Development: Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
Software Product Design/Architecture: Knowledge of software product design; ability to convert market requirements into the software product design.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Required Experience
Experience software development experience using Java 17 or higher and SpringBoot RESTful API development
Experience deploying and maintaining software using public clouds such as AWS or Azure.
Message streaming solutions, such as AWS Kinesis, AWS SQS, AWS SNS, Apache Kafka, RabbitMQ, Apache ActiveMQ, Azure Event Hub.
Datastores such as AWS Aurora, AWS RDS, AWS DynamoDB, PostgreSQL, MySQL, Oracle, ElasticSearch, MongoDB, Cassandra, Redis.
Deploying software using CI/CD tools such as Azure Devops, Jenkins, GoCD, etc.
Working within an Agile framework (ideally Scrum).
Proven Experience in Many of the Following
Designing, developing, deploying and maintaining software at scale.
Developing software applications using relational and NoSQL databases.
Application architectural patterns, such as MVC, Microservices, Event-driven, etc.
Deploying software using CI/CD tools, such as Jenkins, Azure DevOps, GoCD, etc
Deploying and maintaining software using public clouds such as AWS or Azure.
Working within an Agile framework (ideally Scrum)
Experience with AI tools is a BIG PLUS**
Strong Understanding and/or Experience in Many of the Following
Message streaming solutions, such as AWS Kinesis, AWS SQS, AWS SNS, Apache Kafka, RabbitMQ, Apache ActiveMQ.
Experience designing well-defined Restful APIs
Hands on experience with API tools such as Swagger, Postman and Assertible o Test Driven Development and Behavior Driven Development.
Hands on experience with testing tools such as Cucumber and Selenium and their integration into CI/CD pipelines.
Datastores such as AWS Aurora, AWS RDS, AWS DynamoDB, MongoDB, ElasticSearch, Cassandra, Redis, MySQL, Oracle. o Other AWS technologies, such as API Gateway, ALB, NLB, Fargate, Lambda, S3, CloudWatch, etc
Debugging and maintaining software in Linux or Unix platforms
Soft Skills
Required
Must demonstrate solid knowledge of Computer Science fundamentals, such as data structures and algorithms.
Ability to work under pressure and within time constraints
Passion for technology and an eagerness to contribute to a team-oriented environment
Demonstrated leadership on small to medium-scale projects impacting strategic priorities
Arlington, Virginia
Contract Sep 11, 2026 SOFTWARE ENGINEERING Automation Tester - Remote
12 month contract
Role Description:
Strong Selenium and Java are a must have.
Looking for a self starter that can hit the ground running.
Need to have automation and manual testing experience.
Develop and implement end-to-end testing strategies using quality processes and methodologies. Create and implement test plans. Monitor and manage test results, ensuring testing objectives have been satisfied. Collaborate with stakeholders to ensure quality is embedded throughout the software development lifecycle.
Transform testing into a continuous and efficient end-to-end quality engineering function using quality processes, tools, and methodologies significantly improving control, accuracy and integrity. Evolve more predictive and intelligent testing approaches based on automation and innovative testing products and solutions.
Design and develop test-driven engineering solutions and improve processes to deliver robust products and high-quality solutions. Scale testing efforts with cross-functional teams and create behavior driven scripts to support diverse scenarios. Work with test engineers, developers, architects and designers to develop test plans and implement functional, automated tests.
Testing activities will include designing and writing both manual and automated tests from functional requirements and automating tests in Java using Serenity, Selenium, and REST Assured to validate both UI and API requirements. Automation will run on Jenkins or GitLab and testers will review and report on results, coordinating with developers and creating defects as necessary. Testers will demonstrate new application functionality to product owners and coordinate UAT testing, as needed.
Arlington, Virginia
Contract Sep 11, 2026 SOFTWARE ENGINEERING Backend Developer (Java) - Remote
12 months
-Java
-Gitlab pipeline management
-AWS experience
-Spring boot
-Python
-Terraform
Technical Skills:
Skill
Years/Level of Experience
Amazon Web Services (AWS)
P3 - Advanced
Python (Programming Language)
P4 - Expert
Spring Boot
P2 - Intermediate
Java (Programming Language)
P3 - Advanced
Role Description:
As a Developer in this role, you will be at the forefront of creating and maintaining robust, scalable applications while leveraging AI code assist tools to streamline your development process. Your day-to-day responsibilities will include designing and developing solutions that meet client needs, with a strong emphasis on collaboration and adaptability. You will work closely with clients on a daily basis. This role demands a proactive approach to problem-solving and a commitment to delivering exceptional results in a fast-paced, client-focused environment.
To excel in this position, you should have strong experience in with Spring Boot, Java and Python and the ability to develop with AI code assist tools to enable your backend development. You should also have a solid understanding of AWS for cloud-based deployments. Familiarity with GitLab for version control and CI/CD pipelines will be essential to maintaining efficient workflows. A background in agile methodologies, building user stories and a collaborative mindset will help you thrive in this dynamic, team-oriented setting. If you’re passionate about leveraging cutting-edge tools and technologies to deliver impactful solutions, this role offers an exciting opportunity to grow and make a difference.
Responsibilities:
• Collaborate with clients to understand their requirements and provide technical solutions
• Develop and maintain full stack applications using Spring Boot, Java, Python
• Utilize AI code assist tools to enhance development process
• Understand AWS platform
• Manage code versioning using GitLab
San Antonio, Texas
Contract Sep 11, 2026 SOFTWARE ENGINEERING Role Description:
In this DevSecOps & Cyber role, you will play a pivotal part in ensuring the security and efficiency of cloud-based infrastructure while collaborating closely with clients and internal teams. Your primary responsibility will be to work within a fast-paced environment, leveraging your expertise in AWS infrastructure and GitLab pipelines to address and prioritize cyber-related findings. You will assess the criticality of identified vulnerabilities, determine their actual impact on the project, and provide justifications for findings that may not require resolution. This role demands a proactive approach to balancing security requirements with project goals, ensuring that the client’s needs are met without compromising operational efficiency.
To excel in this position, you should have hands-on experience with AWS infrastructure, utilizing Terraform to create AWS resources and services and have a strong understanding of GitLab CI/CD pipelines. Familiarity with cyber risk assessment processes and the ability to evaluate findings critically will be essential. You will need to collaborate effectively with both clients and internal development teams, ensuring that security measures align with project objectives. Success in this role will also require the ability to navigate a dynamic, fast-paced environment while maintaining a focus on delivering high-quality results. Your ability to communicate technical concepts clearly and prioritize tasks based on criticality will be key to thriving in this position.
Experienced DevSecOps Lead with experience in Integration Architecture, CI/CD, working in an Agile environment, APIs, Micro Services.
Responsibilities:
Work with the client to prioritize cyber findings based on criticality
Identify if a finding is truly impactful to the project or if justification can be provided for not resolving it
Collaborate with other DevSecOps and Developer resources
Implement AWS infrastructure and Gitlab pipelines efficiently
Utilize terraform to create AWS resources and services.
Thrive in a fast-paced environment and adapt quickly to changes
Manage communications with the on-prem teams that support maintenance on the on-prem products for patching and security items
Chicago, Illinois
Contract Sep 10, 2026 SOFTWARE ENGINEERING IT Project Manager
Chicago, IL | Hybrid | 2 Days In Office
Job Details
Estimated Start Date: 5 October 2026
Building Location: Chicago Office (Hybrid work schedule: 2 days in office)
Remote Possibility: 2x days in office
Job Description
The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Job Responsibilities
Review project plans to plan and coordinate project activity.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Evaluate proposals to assess project feasibility and requirements.
Develop and interpret organizational goals, policies, and procedures.
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
Skills
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
Strong ability to work independently and manage one’s time.
Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
Strong knowledge of project/program management principles involved in strategic planning, resource allocation, and execution methods.
Strong knowledge of software development platforms and cloud services such as AWS
Strong knowledge of Agile and Software Development Lifecycle
Strong knowledge of software test lifecycle and techniques
Position’s Contributions to Work Group
Manage delivery of the Platform features and capabilities, provide support to the multiple development/scrum teams, interface with technical staff and management, business resources.
Provide leadership and mentor less experienced Digital Project Managers.
Manage delivery of group of related projects that delivers a common program goal in line with Digital Strategy.
Typical Day in the Role
Typical Task Breakdown
The program manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free. The principal responsibility of the Program Manager is to manage the planning and execution of various project deliverables. The incumbent will be responsible for managing the project charter, communications, metrics, reporting, and the overall program plan (highlighting dependencies between various projects under the same program) and budget.
The Program Manager will:
Use knowledge of cloud based Platforms and digital processes and business acumen to guide cross-functional teams in the execution of projects.
Manage multiple projects concurrently.
Demonstrate advanced knowledge of company; its products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations.
Serve as the principal communicator with clients and internal stakeholders regarding project status.
Identify and manage risks and issues
Define program scope with program success indicators to reap benefits of the program within a defined timeframe.
Use Agile or Waterfall program management methodology as relevant to the program execution. Follow latest industry execution practices and processes (e.g, DevOps, Continuous Integration, Continuous Delivery) for highest velocity and innovation.
Prioritize program requirements working with Product Owner or other stakeholders.
Write communication plan and stakeholder management plan for the program. Develop stakeholder register, analyze positive and negative stakeholders, and manage the expectation of stakeholders across the program.
Provide regularly update to Business stakeholders and consumers of program deliverables.
Create and manage dependencies across all active projects. Collaborate across the program to leverage diverse thoughts and ideas.
Log and review program risks with stakeholders and take timely action to mitigate or eliminate risks.
Evaluate team members of the program organization and look to add required resources or train resources to improve IT skills for the benefit of the digital program.
Mentor project managers for success delivery of the program.
Create rough order of magnitude of program budget, track actuals, and do quarterly forecast of spend throughout the life of the program.
Radiate program status using a visual tool. Document all program related artifacts including lessons learned, on an easily accessible and shared environment.
Be an advocate of the digital program and market it for a successful adoption.
Education & Experience Required
4-year degree required - Information systems, computer science or related field plus 5+ years professional exp in this capacity
Master’s degree with 5+ years exp also acceptable
Experience working with large programs or enterprise organizations
Familiarity and prior experience with leading cross-organizational system testing teams
Technical Skills
Required
5+ years exp with Agile Project management
Experience with delivery of AI programs
Technical education/ background in developmental engineering management.
Knowledge of MS Azure DevOps, Power BI and Confluence
Experience managing software development projects/programs focused on programs in large matrix organizations.
Desired
Scrum master certifications
Familiarity with Application Development life cycle
Familiarity with manual and automation techniques for system testing
AWS Cloud certifications
Soft Skills
Required
Advanced human relations skills are needed for a cooperative working relationship with others inside and outside the department
Ability to drive issues to resolution
Excellent communication skills with the ability to engage with all levels in the organization
POOLER, Georgia
Contract Sep 10, 2026 Engineering Quality Engineer
6+ month assigment
M-F 8:00-5:00
Role Overview
Hiring a Quality Engineer in the Savannah, GA location. The Quality Engineer is responsible for utilizing industry standard quality management principles for improvement of manufacturing and service operations in order to meet customer product and service requirements. Additionally this role supports processes and communications ensuring customer and corporate satisfaction.
Key Responsibilities
Demonstrates our core competencies: Action oriented, change champion, customer-focused, developing self & others, and ownership
Conduct root cause analysis and implement corrective/preventive actions.
Lead or support part and process qualifications.
Analyze data to reduce non-conformances and streamline processes.
Develop and approve inspection plans; perform inspections as needed.
Monitor inspection methods and calibration activities to ensure compliance.
Review customer/supplier inspection and test plans for feasibility.
Generate and maintain quality procedures, specifications, and documentation in support of the Quality Management System (QMS).
Track and report quality metrics; manage Quality Notifications (QNs) through closure.
Support quality audits, surveillance, and training initiatives.
Promote innovation and continuous improvement within the organization.
Maintain document control and archival systems for quality records.
Ensure adherence to metrological standards and inspection protocols.
Foster cross-functional teamwork to meet company and customer goals.
Communicate effectively, both verbally and in writing.
Uphold confidentiality, honesty, and integrity in all professional activities.
Participate in safety programs and report unsafe conditions.
Requirements
Bachelor's degree (BS) in a technical discipline from four-year college or university is preferred. A high school diploma or equivalent and 1 to 3 years of experience in a mechanical component manufacturing environment are required.
Proficient in basic and advanced mathematics, including algebra, statistics, and data analysis techniques (e.g., frequency distribution, ANOVA, correlation, sampling theory).
Skilled in interpreting technical data, diagrams, and complex instructions; capable of solving abstract and concrete problems through data-driven conclusions.
Competent in creating and interpreting graphs, calculating rates, ratios, and percentages.
Experienced with databases, spreadsheets, word processing, project management tools, statistical software, and technical diagramming applications.
REMOTE, Kansas
Contract Sep 10, 2026 Healthcare Position Summary
The ActiveReports Report Developer/Reporting Analyst is responsible for designing, developing, testing, deploying, and maintaining operational, clinical, financial, and regulatory reports that integrate with an EHR application. This position will primarily use ActiveReports / ActiveReports.NET as the enterprise reporting technology. Strong SQL and data-analysis skills with expertise in report layout, calculations, parameters, grouping, formatting, subreports, and data validation are required. The ideal candidate understands how to translate business and clinical reporting requirements into accurate, usable reports while navigating complex relational healthcare data. Experience with EHR/EMR systems is a plus but is not required for an otherwise strong ActiveReports reporting candidate.
Primary Responsibilities
Report Development
Design, develop, modify, and maintain reports using ActiveReports / ActiveReports.NET.
Translate functional and technical requirements into production-ready reports.
Develop reports containing:
Tables and tablix structures
Groups and nested groups
Sorting and filtering
Parameters
Conditional formatting
Calculated fields and expressions
Charts and graphical elements
Headers and footers
Subreports
Drill-down or interactive functionality where applicable
Build reports designed for screen viewing, printing, PDF generation, Excel export, and other required distribution methods.
Develop reusable report components and standardized report templates.
Modify existing reports as operational and regulatory requirements change.
Troubleshoot report rendering, formatting, pagination, performance, and data issues.
EHR Integration & Reporting
Work with technical and functional teams to develop reports utilizing information maintained within the EHR environment.
Reporting areas may include:
Patient/client demographics
Admissions
Discharges
Transfers and movements
Encounters and services
Clinical documentation
Assessments
Diagnoses
Medications
Orders
Laboratory information
Provider information
Scheduling
Billing
Claims
Financial data
Utilization
Regulatory reporting
Quality metrics
Operational metrics
Executive reporting
The developer will work closely with application analysts, solution architects, database resources, clinical subject-matter experts, and business stakeholders to understand how information is stored and how it should be represented.
Requirements Analysis
Meet with business, clinical, operational, and technical stakeholders to understand reporting needs.
Convert business requests into documented report requirements and specifications.
Identify:
Required fields
Data sources
Business rules
Calculations
Filters
Report parameters
Sorting
Grouping
Security requirements
Distribution requirements
Identify discrepancies between requested information and available application data.
Recommend alternative reporting approaches when requirements cannot be met directly.
Report Conversion & Migration
Where applicable:
Analyze existing Crystal Reports, legacy reports, or reports from applications being replaced.
Document existing report logic.
Identify underlying data sources and SQL.
Determine whether existing report requirements remain valid in the new EHR environment.
Recreate or redesign reports using ActiveReports.
Validate new ActiveReports output against legacy report output.
Identify reports that should be:
Converted
Consolidated
Redesigned
Replaced
Retired
Testing & Quality Assurance
Perform unit testing of reports before business validation.
Validate:
Data accuracy
Calculations
Totals
Filters
Parameters
Sorting
Grouping
Formatting
Pagination
Export functionality
Compare report results against source application data.
Support user acceptance testing.
Research and resolve discrepancies identified during testing.
Document test scenarios and expected results.
Maintain appropriate version control and change documentation.
Performance Optimization
Analyze poorly performing reports and queries.
Reduce unnecessary database calls and inefficient joins.
Optimize stored procedures and SQL queries.
Reduce report-generation time.
Identify opportunities to reuse common datasets or reporting components.
Work with database administrators when database-level tuning is required.
Documentation
Create and maintain technical documentation including:
Report specifications
Report inventory
SQL/data sources
Tables and fields used
Parameters
Business rules
Calculations
Dependencies
Security requirements
Change history
Testing results
Required Qualifications
Minimum 3–5 years of experience developing enterprise reports using ActiveReports / ActiveReports.NET
Candidate should have demonstrated experience with:
SELECT statements
Complex joins
Subqueries
Common Table Expressions
UNION operations
CASE statements
Aggregate functions
Window functions
Stored procedures
Views
Query troubleshooting
Query optimization
Woodland Hills, California
Contract Sep 9, 2026 Administrative/Clerical Summary:
The main function of a Group Level Processor is to process health plan related data and information using automated systems within established production and quality standards. Process group level changes such as renewals, new group installations, billing unit updates, group name and address changes, benefit and rate information updates. Identifies and resolves issues with enrollment information and member eligibility.
Job Responsibilities:
• Looks up correct codes and enters data into system
• Researches information as appropriate to resolve problem encounters
• Regularly contacts other internal staff to verify information and occasionally contacts external entities to resolve problems
• Assists with related clerical duties to support unit or office on an as-needed basis
• May maintain additional reports
• Database input and maintenance
• Accesses and updates many complex computer screens
• Verifies accuracy of data submitted
• Adheres to state and federal regulations
• Basic understand Blue Shield plans and apply knowledge to building of groups
• Processes group level cancellations
• Interacts regularly with Sales, Brokers, employer groups, and other departments
Skills:
• Ability to enter and retrieve data using standardized keyboard functions
• Ability to read and interpret technical procedures or government regulations
• Ability to perform basic arithmetic
• Good verbal and written communication skills
• Basic knowledge of windows based applications (Word and Excel)
• Attention to detail
• Good analytical skills
• Ability to think critically
• Problem solving ability
• Good customer service skills
Education/Experience:
• High school diploma or GED required.
• 0-2 years’ experience required.
Detail oriented, data entry, fast learner
Tuscon, Arizona
Contract Sep 3, 2026 SOFTWARE ENGINEERING POSITION SUMMARY
We are seeking a Product Service Engineer to support a cloud-based fleet management technology used within the quarry and mining industry. This role combines technical troubleshooting, cloud and networking support, product validation, and customer-facing problem resolution.
The Product Service Engineer will work closely with customers, dealers, support teams, and engineering to investigate technical issues, monitor product performance, coordinate corrective actions, and help improve product reliability and serviceability.
This is an excellent opportunity for an early-career technical professional who wants to build expertise in cloud technology, networking, technical product support, and mining technology applications.
KEY RESPONSIBILITIES
Monitor product performance and work with customers and dealers to improve product serviceability, reliability, and maintainability.
Investigate technical and product issues and coordinate resolution through Continuous Product Improvement (CPI) processes.
Partner with engineering teams to develop and implement interim and permanent corrective actions.
Troubleshoot and escalate complex technical issues across multiple levels of support.
Perform product field validation and provide technical assistance for urgent field issues.
Assist with product service documentation, technical publications, and release notes.
Support the development of technical training materials.
Provide technical assistance to commercial, training, implementation, and other internal teams.
REQUIRED QUALIFICATIONS
Approximately 2+ years of relevant technical experience; applicable internship experience may be considered.
Bachelor’s degree in Software, Computer Science, Information Technology, or a related technical field preferred.
Hands-on knowledge of networking concepts and technologies, including Ethernet and IP networking.
Experience with cloud computing technologies such as AWS and/or Azure.
Strong IT and technical troubleshooting skills.
Ability to diagnose technical problems and work collaboratively with engineering and support teams.
Strong customer focus and effective written and verbal communication skills.
Ability to work onsite five days per week.
Ability and willingness to travel domestically up to 25%.
PREFERRED QUALIFICATIONS
Experience with databases and SQL.
Exposure to reporting or data visualization tools such as Power BI or Tableau.
Experience supporting cloud-based applications or enterprise technology products.
Previous Tier 2/Tier 3 technical support, application support, or product support experience.
Mining, heavy equipment, industrial technology, or mining technology experience.
Strong relationship-management skills.
IDEAL CANDIDATE
The ideal candidate may have experience as a Technical Support Engineer, Product Support Engineer, Application Support Engineer, Cloud Support Engineer, Systems Support Engineer, Product Service Engineer, or Product Service Consultant. They will have a strong troubleshooting foundation along with networking and cloud knowledge and enjoy solving technical problems while working directly with customers, support teams, and engineering.
