Hicks

IT Project Manager
SOFTWARE ENGINEERING
ChicagoIllinois Contract Sep 10, 2026
IT Project Manager
Chicago, IL | Hybrid | 2 Days In Office
Job Details
  • Estimated Start Date: 5 October 2026
  • Building Location: Chicago Office (Hybrid work schedule: 2 days in office)
  • Remote Possibility: 2x days in office
Job Description
The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Job Responsibilities
  • Review project plans to plan and coordinate project activity.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Evaluate proposals to assess project feasibility and requirements.
  • Develop and interpret organizational goals, policies, and procedures.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
Skills
  • Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
  • Strong ability to work independently and manage one’s time.
  • Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
  • Strong knowledge of project/program management principles involved in strategic planning, resource allocation, and execution methods.
  • Strong knowledge of software development platforms and cloud services such as AWS
  • Strong knowledge of Agile and Software Development Lifecycle
  • Strong knowledge of software test lifecycle and techniques
Position’s Contributions to Work Group
  • Manage delivery of the Platform features and capabilities, provide support to the multiple development/scrum teams, interface with technical staff and management, business resources.
  • Provide leadership and mentor less experienced Digital Project Managers.
  • Manage delivery of group of related projects that delivers a common program goal in line with Digital Strategy.
Typical Day in the Role
Typical Task Breakdown
The program manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free. The principal responsibility of the Program Manager is to manage the planning and execution of various project deliverables. The incumbent will be responsible for managing the project charter, communications, metrics, reporting, and the overall program plan (highlighting dependencies between various projects under the same program) and budget.
The Program Manager will:
  • Use knowledge of cloud based Platforms and digital processes and business acumen to guide cross-functional teams in the execution of projects.
  • Manage multiple projects concurrently.
  • Demonstrate advanced knowledge of company; its products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations.
  • Serve as the principal communicator with clients and internal stakeholders regarding project status.
  • Identify and manage risks and issues
  • Define program scope with program success indicators to reap benefits of the program within a defined timeframe.
  • Use Agile or Waterfall program management methodology as relevant to the program execution. Follow latest industry execution practices and processes (e.g, DevOps, Continuous Integration, Continuous Delivery) for highest velocity and innovation.
  • Prioritize program requirements working with Product Owner or other stakeholders.
  • Write communication plan and stakeholder management plan for the program. Develop stakeholder register, analyze positive and negative stakeholders, and manage the expectation of stakeholders across the program.
  • Provide regularly update to Business stakeholders and consumers of program deliverables.
  • Create and manage dependencies across all active projects. Collaborate across the program to leverage diverse thoughts and ideas.
  • Log and review program risks with stakeholders and take timely action to mitigate or eliminate risks.
  • Evaluate team members of the program organization and look to add required resources or train resources to improve IT skills for the benefit of the digital program.
  • Mentor project managers for success delivery of the program.
  • Create rough order of magnitude of program budget, track actuals, and do quarterly forecast of spend throughout the life of the program.
  • Radiate program status using a visual tool. Document all program related artifacts including lessons learned, on an easily accessible and shared environment.
  • Be an advocate of the digital program and market it for a successful adoption.
Education & Experience Required
  • 4-year degree required - Information systems, computer science or related field plus 5+ years professional exp in this capacity
  • Master’s degree with 5+ years exp also acceptable
  • Experience working with large programs or enterprise organizations
  • Familiarity and prior experience with leading cross-organizational system testing teams
Technical Skills
Required
  • 5+ years exp with Agile Project management
  • Experience with delivery of AI programs
  • Technical education/ background in developmental engineering management.
  • Knowledge of MS Azure DevOps, Power BI and Confluence
  • Experience managing software development projects/programs focused on programs in large matrix organizations.
Desired
  • Scrum master certifications
  • Familiarity with Application Development life cycle
  • Familiarity with manual and automation techniques for system testing
  • AWS Cloud certifications
Soft Skills
Required
  • Advanced human relations skills are needed for a cooperative working relationship with others inside and outside the department
  • Ability to drive issues to resolution
  • Excellent communication skills with the ability to engage with all levels in the organization