Hicks

Training Consultant
Professional Services
ChicagoIllinois Contract Sep 10, 2026
Training Consultant
Chicago or Peoria, IL | Hybrid | 12 Months
Job Details
  • Estimated Start Date: 7 September 2026
  • Building Location: Chicago or Peoria, IL office
  • Remote Possibility: Remote-Hybrid
  • Additional Remote Comments: 3 days in office, this to change to full return to office later on.
  • Daily Schedule: Monday thru Friday; 1st shift
  • Estimated Duration: 12 months
Position's Contributions to Work Group
  • This Training Consultant will support strategic digital learning initiatives that enable dealer and customer adoption of digital solutions.
Typical Day or Week in the Role
Typical Task Breakdown
  • Leverage AI-enabled tools, agents, and emerging technologies to enhance learning analysis, accelerate content development, improve learning maintenance processes, and support scalable, role-based learning solutions.
  • Conduct thorough learning needs analysis to identify performance gaps.
  • Translate findings into role-specific learning objectives that support business outcomes.
  • Support the design and development of comprehensive curricula targeting specific roles and responsibilities.
  • Coordinate input from cross-functional stakeholders to ensure training aligns with dealership priorities.
  • Proactively identify and engage Subject Matter Experts to contribute to learning initiatives, ensuring content reflects current practices and expertise.
  • Advocate for access to end users and frontline dealer employees to gather actionable feedback that informs learning design and continuous improvement.
  • Build partnerships across departments to secure SME participation and facilitate direct learner input throughout the project lifecycle.
  • Collaborate with Subject Matter Experts to ensure content accuracy and relevance.
  • Work with external vendors and internal teams to develop and implement high-quality training programs.
  • Apply adult learning theories and various instructional methods to enhance learner engagement.
  • Align learning initiatives with business objectives and measure their impact on performance.
  • Convert organizational strategies into practical and scalable training solutions.
  • Plan and execute change management strategies for smooth adoption of new learning initiatives.
  • Communicate effectively and coordinate projects for timely delivery.
  • Conduct quarterly evaluations to keep learning aligned with changing technologies, tools, and goals.
  • Eliminate overlapping training content, aligning materials to performance goals.
  • Set and manage expectations regarding project scope, funding, and timelines.
  • Ensure development timelines, modalities, and deliverables align with user needs and objectives.
  • Collaborate on design approaches that support scalability, maintenance, and adoption.
  • Evaluate and continuously improve learning effectiveness, adoption, and business impact.
  • Leverage feedback, performance data, and field input to refine learning experiences.
  • Recommend and test new methods to sustain long-term learning effectiveness.
Education & Experience Required
  • Bachelor's degree in one of the following or a related field(s): Learning and Development, Instructional Design, Organizational Development, Business Administration or Management (with demonstrated experience in learning or enablement)
  • 5-7 years of experience in learning and development, preferably supporting digital
  • Proven ability to assess learning needs, develop role-based curriculum, and deliver scalable, business-aligned learning solutions
  • Skilled in learning tools (LMS platforms)
  • Strong understanding of adult learning principles, content optimization and agile or iterative development cycles
  • Experience in working in cross-functional, matrixed environments with subject matter experts (SMEs), product teams and enterprise partners
Required Technical Skills / Key Skills
  • AI-Enabled Learning Solutions: Experience using generative AI tools and AI-enabled workflows to support learning analysis, content development, personalization, and quality review, with a focus on scalable, accurate, and business-aligned learning outcomes.
  • Learning Needs Analysis & Performance Consulting: Proficient in assessing training requirements and identifying performance gaps to tailor learning solutions.
  • Role-Based Curriculum Development Support: Skilled in designing and developing comprehensive curricula targeting specific roles and responsibilities within the organization.
  • Content Authoring & Visual Storytelling: Ability to design visually engaging training assets. Understands layout, color theory, and visual hierarchy to support learner engagement.
  • Stakeholder Engagement & SME Relationship Management: Expertise in collaborating with various stakeholders and managing relationships with Subject Matter Experts to ensure content accuracy and relevance.
  • Collaboration with Vendors & Cross-Functional Teams: Effective in working with external vendors and internal teams to create and implement high-quality training programs.
  • Understanding of Adult Learning Principles & Learning Modalities: Knowledgeable in adult learning theories and various instructional methods to enhance learner engagement and retention.
  • Strong Business Acumen & Outcome-Focused Mindset: Ability to align learning initiatives with business objectives and measure the impact on organizational performance.
  • Ability to Translate Strategy into Actionable Learning Solutions: Capable of converting organizational strategies into practical and scalable training solutions.
  • Change Management Awareness & Adoption Planning: Proficient in planning and executing change management strategies to ensure smooth adoption of new learning initiatives.
  • Communication, Facilitation, and Project Coordination Skills: Strong in communicating effectively, facilitating training sessions, and coordinating projects to ensure timely and successful delivery of learning programs.
  • Project Management: Experience managing timelines, inputs, and deliverables across cross-functional teams.
  • Critical Thinking & Problem Solving: Applies logic and sound judgment to connect learning needs with business priorities.
Technical Skills
  • Content Authoring: Content Authoring & AI-Enabled Development Tools: Proficient in Articulate Rise 360, Storyline 360, Clipchamp, and other digital content development platforms. Leverages AI-assisted authoring tools to accelerate content creation, multimedia production, and learning asset maintenance while ensuring accuracy, quality, and learner engagement.
  • Learning Management Systems (LMS): Familiarity with platforms such as Workday Learning, or similar for course management, tracking and reporting.
  • Content Management & Collaboration: Familiarity with SharePoint, Microsoft Teams, for document collaboration and version control.
  • Data & Analytics Tools: Comfortable using Excel, LMS reporting dashboards, or basic PowerBI/Tableau reports to track engagement and training effectiveness.
  • Project Management Platforms: Experience with AzureDevOps (AzDO) to manage project backlogs, sprints, tasks, and cross-function collaboration.
Soft Skills
Required
  • Adaptability: Comfortable navigating ambiguity, shifting priorities, and evolving stakeholder expectations.
  • Strategic Thinking: Understands how learning solutions align with enterprise goals and dealer performance metrics.
  • Collaboration: Builds trust and alignment across digital product, vendors, dealer, and enterprise teams.
  • Attention to Detail: Catches inconsistencies in content design, or messaging that could confuse learners.
  • Communication: Communicates clearly and confidently both visually and verbally to diverse audiences.
  • Continuous Learning: Stays current with digital tools, learning trends, and feedback loops for ongoing improvement.
Disqualifiers / Red Flags / Overqualifications
  • Consistent job hopping/ choppy tenure
  • If candidate is not local but open to relocation on their dime and being there in office day 1, please make that clear on the resume.
  • Resistance to AI-assisted workflows and continuous innovation - relies solely on traditional content development approaches and does not embrace emerging technologies to improve learning effectiveness, scalability, or operational efficiency.
  • Heavy reliance on generic training models - without the ability to customize learning by job role or performance outcome.
  • No experience in agile or project management environments - struggles with backlog management, iteration, or sprint cycles.
  • Inability to manage ambiguity or shifting priorities - needs a rigid playbook to operate.
  • Poor stakeholder engagement - uncomfortable initiating conversations, gathering feedback, or navigating resistance.
  • Lacks business acumen - can't tie learning initiatives to operational outcomes or dealer performance metrics.
  • Surface-level thinking - approaches training as a one-time event rather than part of a continuous learning ecosystem.
  • Struggles to simply complex information into digestible, learner-friendly formats.